1. Limited Warranty Coverage

Eligible AERO Pressure Systems products are covered by a limited warranty from the date of purchase, unless otherwise stated in writing.

This limited warranty does not guarantee uninterrupted operation and does not cover every failure, malfunction, cost, or loss.

2. Warranty Applies Only to Eligible Products

This warranty applies only to eligible products purchased directly from AERO Pressure Systems or from an authorized seller approved by AERO Pressure Systems.

Warranty coverage may not apply to:

• Products purchased used
• Products purchased from unauthorized sellers
• Products resold without approval
• Products with missing or altered serial numbers
• Products not installed, operated, or maintained according to documentation
• Products modified without written approval

3. Warranty Registration Required

Warranty coverage must be registered after purchase to maintain eligibility. Registration helps verify the product model, serial number, purchase date, installation details, and customer contact information.

Failure to register the warranty may delay, limit, or deny warranty coverage. Registration does not guarantee claim approval. All claims remain subject to review, diagnosis, inspection, and approval.

To register warranty coverage or request warranty support, contact: support@aeropressuresystems.com

4. Warranty Evaluation Required

Evaluation may be performed by:

• AERO Pressure Systems
• An authorized distributor
• A professional technician
• The manufacturer
• A qualified service provider selected by AERO Pressure Systems

AERO Pressure Systems may require photos, videos, serial numbers, error codes, electrical readings, maintenance records, installation details, technician reports, operating data, or return of parts for inspection.

Submitting a warranty claim does not guarantee approval.

5. Warranty Remedies

If a warranty claim is approved, the remedy will be determined by AERO Pressure Systems at its discretion.

• Technical support
• Repair instructions
• Replacement part shipment
• Repair of defective part
• Replacement of defective part
• Credit toward a replacement part
• Other remedy approved in writing by AERO Pressure Systems

AERO Pressure Systems reserves the right to determine whether a part should be repaired, replaced, credited, or rejected. Replacement parts may be new, refurbished, equivalent, or updated versions.

6. What the Warranty Covers

This limited warranty may cover defects in materials or workmanship affecting eligible products under normal operating conditions.

Covered issues may include factory-related defects in:

• Compressor components
• Air dryer components
• Control components
• Electrical components
• Mechanical components
• Tank-related components, where applicable
• Other eligible parts supplied with the product

The compressor package is covered for eligible defects for 1 year from the date of purchase. The compressor airend is covered for eligible defects for 2 years from the date of purchase. Coverage depends on diagnosis and approval by AERO Pressure Systems or an approved evaluator.

7. What the Warranty Does Not Cover

This warranty does not cover damage, failure, cost, or loss caused by:

• Misuse
• Abuse
• Neglect
• Improper installation
• Incorrect electrical connection
• Incorrect voltage
• Incorrect phase
• Undersized wiring
• Incorrect breaker size
• Incorrect disconnect
• Poor grounding
• Power surge
• Voltage imbalance
• Phase loss
• Generator power issues
• Operation outside specifications
• Lack of maintenance
• Failure to change oil, filters, separators, or other maintenance parts
• Use of incorrect oil
• Contaminated oil
• Dirty oil filter
• Dirty air intake filter
• Dirty cooler
• Poor ventilation
• Excessive ambient temperature
• Excessive humidity
• Dusty, dirty, corrosive, or unsuitable environment
• Water intrusion
• Condensate issues
• Frozen air dryer, drain, or condensate system
• Improper piping
• Excessive vibration
• Unauthorized repair
• Unauthorized modification
• Use of non-approved parts
• Freight damage
• Cosmetic damage
• Normal wear
• Consumables
• Maintenance items
• Customer error
• Improper storage
• Improper startup
• Installation by unqualified personnel
• Failure to follow product manual
• Failure to follow applicable codes, laws, or regulations

8. Consumables and Maintenance Items

Consumables and maintenance items are not covered as warranty items unless they are defective upon arrival and reported promptly.

• Oil
• Oil filters
• Air intake filters
• Oil separator elements
• Belts, where applicable
• Drain valves
• Seals
• Gaskets
• Hoses
• Fluids
• Desiccant
• Normal wear parts

These parts are expected to wear and must be replaced as part of normal maintenance.

9. Maintenance Requirements

To maintain warranty eligibility, the customer must operate and maintain the product according to the manual, maintenance schedule, and product documentation.

Required records may include:

• Oil change dates
• Oil type used
• Oil filter replacement records
• Air filter replacement records
• Oil separator replacement records
• Dryer maintenance records
• Runtime hours
• Service invoices
• Technician reports
• Photos or videos
• Operating environment information

10. Installation Requirements

Products must be installed correctly and safely by qualified personnel. Electrical work must be performed by a licensed electrician or qualified electrical professional according to:

• Product documentation
• Nameplate ratings
• Local electrical code
• Applicable building code
• Applicable fire code
• Insurance requirements
• Facility requirements
• Authority having jurisdiction requirements

Improper installation, wiring, grounding, ventilation, piping, drainage, or startup may void warranty coverage.

11. Electrical Damage Exclusion

Electrical damage is not covered if caused by:

• Incorrect voltage
• Incorrect phase
• Phase loss
• Voltage imbalance
• Power surge
• Incorrect wiring
• Undersized wire
• Incorrect breaker
• Improper disconnect
• Improper grounding
• Loose electrical connections
• Generator or unstable power supply
• Installation not performed by qualified personnel
• Failure to follow electrical requirements

The customer is responsible for verifying all electrical requirements before installation and startup.

12. UL, ETL, CSA, ASME, and Compliance

Some products may include ASME-rated tanks or pressure vessels. ASME-related documentation, where applicable, applies to the tank or pressure vessel only unless expressly stated otherwise in writing.

Products are not guaranteed to be UL listed, ETL listed, CSA listed, or approved by any specific testing laboratory unless expressly stated in writing on the product page, quote, invoice, or product documentation.

The customer is responsible for confirming that the product is suitable for the intended installation location and complies with applicable:

• Local codes
• Electrical codes
• Building codes
• Fire codes
• Mechanical codes
• Insurance requirements
• Facility requirements
• Permitting requirements
• Inspection requirements
• Authority having jurisdiction requirements

Warranty does not cover costs, losses, returns, refunds, delays, inspection failures, code issues, permitting issues, or installation rejection caused by failure to verify local requirements before purchase and installation.

13. Freight Damage Is Not Warranty

Shipping or freight damage is not covered under this warranty. Freight damage is handled under the applicable shipping policy and carrier claim process.

The customer must inspect shipments at delivery, note visible damage on the delivery receipt, photograph damage, keep packaging, and report damage immediately.

Failure to inspect, document, photograph, or report freight damage properly may result in freight claim denial.

14. Labor, Travel, and On-Site Costs

Unless expressly approved in writing by AERO Pressure Systems, warranty does not cover:

• Labor
• Travel time
• Mileage
• Diagnostic charges
• Removal costs
• Installation costs
• Reinstallation costs
• Electrical work
• Piping work
• Rigging
• Forklift or lifting equipment
• Downtime
• Rental equipment
• Lost production
• Lost revenue
• Expedited shipping
• After-hours service
• Third-party service charges

Any labor or on-site cost must be approved in writing before work is performed if the customer seeks reimbursement. Unapproved labor or service costs will not be reimbursed.

15. Warranty Claim Process

To submit a warranty claim or register warranty coverage, contact: support@aeropressuresystems.com

The customer must provide:

• Order number
• Product model
• Serial number
• Date of purchase
• Description of issue
• Photos or videos of the issue
• Photos of the installation
• Error codes, if applicable
• Runtime hours
• Electrical supply information
• Maintenance records
• Service history
• Technician findings, if available

AERO Pressure Systems may request additional information before reviewing or approving the claim. Incomplete claims may be delayed or denied.

16. Parts Returned for Inspection

AERO Pressure Systems may require defective parts to be returned for inspection.

If a part must be returned:

• Customer must follow return instructions
• Customer must package the part properly
• Customer must include required documentation
• Customer must not discard the part before approval
• Customer may be responsible for shipping unless otherwise approved in writing

If the part is not returned when requested, the claim may be denied or the customer may be charged for the replacement part.

If inspection shows misuse, improper installation, lack of maintenance, modification, normal wear, or another excluded cause, the claim may be denied and the customer may be responsible for parts, shipping, inspection, and related costs.

17. Replacement Parts

Replacement parts provided under warranty are covered for the remainder of the original warranty period, unless otherwise required by law or stated in writing.

Replacement of a part does not restart or extend the original warranty period.

AERO Pressure Systems may require payment for replacement parts before inspection. If the warranty claim is later approved, credit or refund may be issued at AERO Pressure Systems’ discretion.

18. Unauthorized Repairs

Unauthorized repairs, modifications, bypasses, software changes, wiring changes, pressure system changes, control changes, or use of non-approved parts may void warranty coverage.

Before performing repairs, the customer should contact AERO Pressure Systems for instructions.

19. Safe Operation

The customer is responsible for safe installation, startup, operation, and maintenance. The customer must stop using the product immediately if there are signs of unsafe operation, including:

• Burning smell
• Electrical fault
• Smoke
• Oil leak
• Air leak
• Unusual vibration
• Abnormal noise
• Overheating
• Repeated fault codes
• Pressure irregularity
• Damaged wiring
• Damaged tank or pressure component

Continued operation after signs of failure or unsafe condition may void warranty coverage and may create safety risks.

20. No Warranty Transfer

This warranty applies only to the original purchaser and is not transferable unless approved in writing by AERO Pressure Systems.

21. No Other Warranty

Except as expressly stated in this Limited Warranty Policy or in written product-specific warranty documentation, products are provided without any other warranty to the maximum extent permitted by law.

To the maximum extent permitted by law, AERO Pressure Systems disclaims all implied warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing, usage, or trade practice.

Some jurisdictions do not allow limitations on implied warranties, so some limitations may not apply to certain customers.

22. Limitation of Liability

To the maximum extent permitted by law, AERO Pressure Systems is not liable for:

• Lost profits
• Lost revenue
• Lost production
• Downtime
• Business interruption
• Rental equipment
• Replacement equipment
• Labor costs
• Installation costs
• Electrical costs
• Piping costs
• Removal costs
• Reinstallation costs
• Inspection failure
• Code compliance costs
• Permit issues
• Insurance issues
• Freight delays
• Supplier delays
• Consequential damages
• Incidental damages
• Special damages
• Punitive damages
• Economic losses
• Damage caused by misuse, improper installation, lack of maintenance, unauthorized modification, or operation outside specifications

AERO Pressure Systems’ total liability for any warranty claim is limited to the repair, replacement, or credit of the eligible defective part, at AERO Pressure Systems’ discretion.

23. Policy Changes

AERO Pressure Systems may update this Limited Warranty Policy from time to time.

The version in effect at the time of purchase will apply unless otherwise required by law or agreed in writing.